{"id":5034,"date":"2020-12-04T17:00:37","date_gmt":"2020-12-04T10:00:37","guid":{"rendered":"https:\/\/korea.com.vn\/shop\/?page_id=5034"},"modified":"2020-12-04T17:03:39","modified_gmt":"2020-12-04T10:03:39","slug":"chinh-sach-doi-tra-va-hoan-tien","status":"publish","type":"page","link":"https:\/\/korea.com.vn\/shop\/chinh-sach-doi-tra-va-hoan-tien\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n"},"content":{"rendered":"

[vc_row][vc_column width=”2\/3″]

<\/div>

Ch\u00ednh S\u00e1ch \u0110\u1ed5i Tr\u1ea3 V\u00e0 Ho\u00e0n Ti\u1ec1n<\/h2><\/div>
1. Th\u1eddi gian ti\u1ebfp nh\u1eadn y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3<\/strong>
\nSau khi nh\u1eadn \u0111\u01b0\u1ee3c h\u00e0ng, Kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n c\u00e2n nh\u1eafc v\u00e0 y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 24h l\u00e0m vi\u1ec7c. Korea.com.vn<\/b>\u00a0c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i ti\u1ebfp nh\u1eadn m\u1ecdi y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3 t\u1eeb qu\u00fd kh\u00e1ch \u0111\u01b0\u1ee3c ph\u00e1t sinh sau th\u1eddi gian tr\u00ean. Vi\u1ec7c x\u00e1c \u0111\u1ecbnh th\u1eddi h\u1ea1n \u0111\u1ed5i\/ tr\u1ea3 c\u0103n c\u1ee9 theo ghi ch\u00fa c\u1ee7a nh\u00e2n vi\u00ean tr\u00ean phi\u1ebfu giao h\u00e0ng ho\u1eb7c d\u1ea5u b\u01b0u \u0111i\u1ec7n n\u1ebfu g\u1eedi \u0111i T\u1ec9nh.<\/p>\n

2. Th\u1eddi gian x\u1eed l\u00fd y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3<\/strong>
\nSau khi Kh\u00e1ch h\u00e0ng th\u00f4ng b\u00e1o v\u1edbi Korea.com.vn\u00a0<\/b>v\u1ec1 y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3, trong v\u00f2ng 3 \u2013 5 ng\u00e0y ti\u1ebfp theo, Kh\u00e1ch h\u00e0ng vui l\u00f2ng g\u1eedi l\u1ea1i s\u1ea3n ph\u1ea9m \u0111\u1ed5i v\u00e0 ti\u1ec1n ch\u00eanh l\u1ec7ch (n\u1ebfu c\u00f3 \u2013 khi \u0111\u1ed5i s\u1ea3n ph\u1ea9m) v\u1ec1 Korea.com.vn<\/b>. Sau th\u1eddi gian n\u00e0y, n\u1ebfu ch\u00fang t\u00f4i v\u1eabn ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u0111\u1ed5i v\u00e0 ti\u1ec1n ch\u00eanh l\u1ec7ch (n\u1ebfu c\u00f3), y\u00eau c\u1ea7u \u0111\u1ed5i\/ tr\u1ea3 c\u1ee7a Kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecb h\u1ee7y.<\/p>\n

Korea.com.vn\u00a0<\/b>s\u1ebd g\u1eedi l\u1ea1i cho Kh\u00e1ch h\u00e0ng s\u1ea3n ph\u1ea9m m\u1edbi ho\u1eb7c ho\u00e0n ti\u1ec1n do tr\u1ea3 s\u1ea3n ph\u1ea9m trong v\u00f2ng 2 -3 ng\u00e0y l\u00e0m vi\u1ec7c k\u1ec3 t\u1eeb khi nh\u1eadn \u0111\u01b0\u1ee3c s\u1ea3n ph\u1ea9m \u0111\u1ed5i c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p>\n

3. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i\/ tr\u1ea3 s\u1ea3n ph\u1ea9m<\/strong>
\n– S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n nh\u01b0 khi ban \u0111\u1ea7u, c\u00f2n nguy\u00ean tem m\u00e1c (n\u1ebfu c\u00f3), ch\u01b0a c\u00f3 d\u1ea5u hi\u1ec7u b\u1ecb s\u1eed d\u1ee5ng.
\n– S\u1ea3n ph\u1ea9m kh\u00f4ng b\u1ecb d\u01a1 b\u1ea9n, h\u01b0 h\u1ecfng, tr\u1ea7y x\u01b0\u1edbc, c\u00f3 m\u00f9i ho\u1eb7c \u0111\u00e3 qua s\u1eed d\u1ee5ng.
\n– S\u1ea3n ph\u1ea9m th\u1eddi trang ch\u01b0a b\u1ecb s\u1eed d\u1ee5ng, ch\u01b0a qua gi\u1eb7t, t\u1ea9y, kh\u00f4ng c\u00f3 m\u00f9i l\u1ea1.
\n– Ph\u1ea3i c\u00f3 phi\u1ebfu giao h\u00e0ng c\u00f2n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ph\u1ee5 ki\u1ec7n, t\u1eb7ng ph\u1ea9m, phi\u1ebfu b\u1ea3o h\u00e0nh (n\u1ebfu c\u00f3).
\n– S\u1ea3n ph\u1ea9m kh\u00f4ng thu\u1ed9c danh m\u1ee5c nh\u1eefng m\u1eb7t h\u00e0ng kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i\/ tr\u1ea3.<\/p>\n

4. H\u00ecnh th\u1ee9c ho\u00e0n ti\u1ec1n<\/strong>
\nHo\u00e0n ti\u1ec1n qua t\u00e0i kho\u1ea3n ng\u00e2n h\u00e0ng. Th\u1eddi gian ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c ho\u00e0n ti\u1ec1n: t\u1eeb 5 \u2013 7 ng\u00e0y l\u00e0m vi\u1ec7c. Tuy nhi\u00ean, th\u1ee7 t\u1ee5c b\u00ean ph\u00eda Ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 m\u1ea5t t\u1eeb 1 \u0111\u1ebfn 2 ng\u00e0y \u0111\u1ec3 hi\u1ec3n th\u1ecb s\u1ed1 ti\u1ec1n b\u1ed3i ho\u00e0n trong t\u00e0i kho\u1ea3n c\u1ee7a Kh\u00e1ch h\u00e0ng.
\nRi\u00eang \u0111\u1ed1i v\u1edbi c\u00e1c lo\u1ea1i th\u1ebb thanh to\u00e1n qu\u1ed1c t\u1ebf (Visa, Mastercard,\u2026), t\u00e0i kho\u1ea3n th\u1ebb c\u1ee7a Kh\u00e1ch h\u00e0ng s\u1ebd hi\u1ec3n th\u1ecb s\u1ed1 ti\u1ec1n b\u1ed3i ho\u00e0n \u1edf l\u1ea7n sao k\u00ea ti\u1ebfp theo (th\u1eddi gian d\u1ef1 ki\u1ebfn l\u00e0 30 ng\u00e0y t\u00f9y theo ng\u00e2n h\u00e0ng).<\/p>\n

L\u01b0u \u00fd: H\u00ecnh th\u1ee9c ho\u00e0n ti\u1ec1n qua ng\u00e2n h\u00e0ng ch\u1ec9 \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p s\u1ed1 ti\u1ec1n ho\u00e0n l\u1ea1i c\u00f3 gi\u00e1 tr\u1ecb tr\u00ean 200.000\u0110.<\/p>\n

5. Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng theo y\u00eau c\u1ea7u c\u1ee7a Kh\u00e1ch h\u00e0ng (kh\u00f4ng ph\u1ea3i l\u1ed7i t\u1eeb Korea.com.vn<\/b>)<\/strong>
\nKh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u01b0\u1ee3c \u0111\u1ed5i 1 l\u1ea7n cho s\u1ea3n ph\u1ea9m \u0111\u00e3 mua v\u00e0 ch\u1ec9 khi Korea.com.vn\u00a0<\/b>c\u00f2n s\u1ea3n ph\u1ea9m thay th\u1ebf. S\u1ea3n ph\u1ea9m thay th\u1ebf ph\u1ea3i c\u00f3 gi\u00e1 tr\u1ecb ngang ho\u1eb7c cao h\u01a1n s\u1ea3n ph\u1ea9m \u0111\u00e3 mua tr\u01b0\u1edbc \u0111\u00f3.\u00a0V\u1edbi c\u00e1c y\u00eau c\u1ea7u \u0111\u1ed5i size ho\u1eb7c m\u00e0u s\u1eafc s\u1ea3n ph\u1ea9m, Korea.com.vn\u00a0<\/b>s\u1ebd h\u1ed7 tr\u1ee3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m c\u00f9ng ki\u1ec3u d\u00e1ng ho\u1eb7c c\u00f9ng nh\u00e3n h\u00e0ng.<\/p>\n

6. Tr\u01b0\u1eddng h\u1ee3p \u0111\u1ed5i\/tr\u1ea3 h\u00e0ng do l\u1ed7i t\u1eeb Korea.com.vn\u00a0<\/b><\/strong>
\nNh\u00e2n vi\u00ean Korea.com.vn\u00a0<\/b>s\u1ebd nh\u1eadn l\u1ea1i s\u1ea3n ph\u1ea9m mu\u1ed1n \u0111\u1ed5i t\u1ea1i \u0111\u1ecba ch\u1ec9 c\u1ee7a Kh\u00e1ch h\u00e0ng theo th\u1eddi gian \u0111\u00e3 h\u1eb9n. T\u1ea1i c\u00e1c t\u1ec9nh th\u00e0nh kh\u00e1c, Kh\u00e1ch h\u00e0ng g\u1eedi s\u1ea3n ph\u1ea9m v\u1ec1 \u0111\u1ecba ch\u1ec9 c\u1ee7a Korea.com.vn\u00a0<\/b>t\u1ea1i Th\u00e0nh ph\u1ed1 HCM<\/div><\/div>[\/vc_column][vc_column width=”1\/3″]

B\u00c1N CH\u1ea0Y<\/h2>